Gallabox is a WhatsApp automation and conversational AI platform built on the official WhatsApp Business API. It’s popular with Indian businesses in real estate, education, healthcare and e-commerce, thanks to its no-code chatbot builder, WhatsApp forms, payments and, more recently, AI agents across WhatsApp, Instagram and website chat.
Here’s what Gallabox does, how its pricing works in 2026, and who it’s best for.
Quick Verdict
- Best for: Sales and support teams, especially in India, that want WhatsApp chatbots, lead qualification and forms in one place.
- Not ideal if: You only need cheap broadcasts, or you want a free plan.
- Is there a free plan? No ongoing free plan, though a free trial or demo is usually available.
What Is Gallabox?
Gallabox is an official WhatsApp Business Solution Provider. It connects your number to the WhatsApp Business Platform and gives your team a shared inbox, automated chatbot flows, broadcast campaigns and AI agents. It also supports Instagram DMs and a website chat widget, so leads from different places land in one inbox.
New to WhatsApp automation? Start with our guide to WhatsApp automation tools for business.
Key Features
- Shared team inbox: Several agents handle chats from one WhatsApp number, with assignment and notes.
- No-code chatbot builder: Drag-and-drop flows for FAQs, lead qualification, bookings and support.
- WhatsApp Flows and forms: Collect details like name, budget, preferred date or course interest inside the chat.
- Broadcasts and drip campaigns: Send campaigns and timed follow-up sequences to opted-in contacts.
- WhatsApp payments: Collect payments inside the chat on eligible plans.
- AI agents: AI replies trained on your knowledge base, using monthly AI credits.
- AI voice: AI that handles inbound calls on WhatsApp and phone on higher plans.
- Integrations: Shopify, Zoho, HubSpot, Google Sheets, Razorpay, TallyPrime and more.
Gallabox Pricing (2026)
Gallabox has changed its plans several times, and published prices differ by region and billing cycle, so treat these as rough guides and confirm on gallabox.com/pricing:
- Entry plan (Growth): Reported at roughly ₹2,400 to ₹3,600 a month in India on annual or quarterly billing, or around $89 a month internationally.
- Mid plan (Scale): Adds payments, multiple numbers, analytics and more automation, at a higher price.
- Top plan (Pro): Adds advanced AI agents, AI voice, larger knowledge bases and enterprise security.
Gallabox’s newer pricing also includes monthly AI credits for AI agent work, such as AI replies, translations and knowledge base lookups, with more credits on higher plans.
Extra costs to budget for
- WhatsApp message charges: Meta’s per-message fees for marketing, utility and authentication templates. From October 1, 2026, service replies beyond 1,000 a month per number are also charged.
- Extra AI credits if your AI agents handle many conversations.
- Extra users and add-ons such as the Shopify integration.
- Billing cycle: Some plans are billed quarterly or yearly, so check the upfront amount.
Note: Release dates and rollout timing can change. Please confirm the latest details on the official website or help center.
How to Get Started (Step by Step)
- Book a demo or start a trial at gallabox.com.
- Connect your number to the WhatsApp Business Platform with a verified Meta Business account.
- Import opted-in contacts and create tags and segments.
- Build a lead qualification bot: greeting, 3 or 4 questions, then assign hot leads to sales.
- Add a WhatsApp form for bookings or enquiries.
- Set up your AI agent with FAQs and test it before going live.
- Connect your CRM so leads and chats sync automatically.
Best Use Cases
- Real estate: Qualify buyers by budget and location, and book site visits.
- Education: Answer course questions, collect applications and send class reminders.
- Healthcare and clinics: Appointment booking and reminders (avoid sharing sensitive medical details in chat).
- E-commerce: Order updates, COD confirmations and abandoned cart messages.
- Financial services and insurance: Lead capture and document collection reminders.
Pros and Cons
Pros
- Strong no-code chatbot builder and WhatsApp forms
- Good fit for lead qualification and sales teams
- WhatsApp, Instagram and website chat in one inbox
- AI agents and AI voice on higher plans
- Useful Indian integrations like Razorpay and TallyPrime
Cons
- No free plan
- Pricing has changed often and can be hard to compare
- Advanced AI features are on higher plans
- Total cost grows with message fees, AI credits and add-ons
- Higher starting price than budget tools like AiSensy
Gallabox vs Other WhatsApp Tools
- AiSensy: Cheaper, with a free plan, best for broadcasts.
- WATI: Polished team inbox and chatbots, widely used internationally.
- Interakt: Best for selling with WhatsApp catalogs and e-commerce.
- Respond.io: Best for multi-channel teams with advanced AI agents.
- Gallabox: Strong for lead qualification with chatbots, forms and AI.
Tips to Get Results
- Keep bot questions short and use buttons instead of typing.
- Send hot leads to a human quickly, ideally within minutes.
- Use utility templates for reminders to keep message costs low.
- Track which ads and campaigns bring qualified leads, not just chats.
- Always offer a “talk to a person” option and an easy opt-out.
Frequently Asked Questions
Is Gallabox free?
No. Gallabox doesn’t have an ongoing free plan, but you can usually get a demo or trial before you pay.
How much does Gallabox cost?
Entry plans are reported at roughly ₹2,400 to ₹3,600 a month in India or around $89 internationally, depending on billing cycle, plus WhatsApp message charges and AI credits. Check Gallabox’s pricing page for current numbers.
Is Gallabox an official WhatsApp partner?
Yes. Gallabox provides access to the official WhatsApp Business Platform.
Does Gallabox have AI?
Yes. Gallabox offers AI agents that answer using your knowledge base, plus AI voice on higher plans. AI work uses monthly AI credits.
Can Gallabox collect payments on WhatsApp?
Yes, on eligible plans, through WhatsApp payments and integrations like Razorpay.
Does Gallabox support Instagram?
Yes. Gallabox can manage Instagram DMs and website chat alongside WhatsApp.
The Bottom Line
Gallabox is a strong choice for businesses that use WhatsApp to capture and qualify leads, with chatbots, forms, payments and AI in one platform. Book a demo, build one lead qualification flow, and calculate your full cost, including message fees and AI credits, before committing. Explore more tools in our AI tools directory.
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Disclaimer: This article is for general information only and is based on details available at the time of writing. Prices, plans, features, release dates, policies and availability can change at any time and may vary by country. Please verify the latest information on the official website of the company or product mentioned before making any decision or purchase. Next DigiTech is an independent website and is not affiliated with or endorsed by the companies mentioned; all trademarks belong to their respective owners. We are not responsible for any loss or decisions made based on this content.
